Senior Change Management Consultant
Senior Change Management Consultant |
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Job Description |
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Please see the Description of Projects for the contract duration of each position. The City of Toronto has several complex, transformational, multi-stakeholder change projects needing the support of experienced, knowledgeable, and innovative senior change management consultants. We are currently looking for seasoned change management practitioners to play a key role in three specific projects. As a Senior Change Management Consultant, you will focus on the people side of change, recommending and developing organizational change management strategies and plans and ensuring successful integration into project plans, in order to increase utilization, expedite adoption and minimize disruption and resistance in change initiatives. Major Responsibilities: Assessment, Analysis and Planning
Stakeholder Engagement, Change Communication and Learning
Engages with Project Team
Addresses Organizational Impacts and Constraints
Key Qualifications: We are looking for someone who has a passion for change management and is able to manage a broad range of responsibilities from providing high-level, strategic consulting and advice, to assessing, analyzing and developing plans, to actively engaging in the hands-on work of implementing, facilitating and training. Our preferred candidates demonstrate:
Description of Projects: 1) Shared Services Information Technology (36 months) The City and the City’s largest agencies are examining ways to reduce duplication in all Information Technology areas. Although the end result of this project is still not finalized, this project will examine the consolidation of functions, the standardization of processes and policies, and end-to-end process redesign across organizations. In addition to the City, this project involves the Toronto Transit Commission, Toronto Police Service, Toronto Public Library, Toronto Community Housing, Toronto Zoo, Toronto Parking Authority, and Exhibition Place. Additional Key Qualifications
2) Purchasing Transformation (36 months) The City is transforming its Purchasing and Materials Management Division through two major multi-year projects. This includes implementing a new end to end eProcurement system and implementing a new organizational structure to the Division to incorporate category management and strategic sourcing. These major multi-year projects will see the end-to-end redesign of processes affecting all Divisions within the City of Toronto organizations, and all employees that engage in the procurement process. These projects are also a precursor for a further shared service project with City Agencies and Corporations. This posting is for the implementation of category management and strategic sourcing project and will have connections with the eProcurement project. Additional Key Qualifications
3) Enterprise Document and Records Management Solution (EDRMS) (12 months) Transitioning from physical to electronic record keeping will introduce significant changes to how the City conducts its business and manages its information, ranging from changing processes and service models to the introduction of new technologies. The success of this transition is dependent on effective change management. The Change Management lead will develop and manage a change management plan that encompasses both capital-funded technology procurement and implementation and operational service delivery changes, coordinate business transformation efforts and training with business units seeking and relying on records management services, and communicate expected changes and their benefits to stakeholders Qualified List Information:
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly. The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto’s Accommodation Policy, a request for accommodation will be accepted as part of the City’s hiring process. If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. If you are an individual with a disability and you need assistance or an accommodation during the application process, please email us at application.accommodation3@toronto.ca, quoting the job ID # and the job classification title. |


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