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DIRECTOR FLEET MAINTENANCE
Please note: This posting will be taken down once the position has been filled.
The City of Toronto’s Fleet Services Division (FSD) provides a full range of fleet management services for city Divisions and Agencies. We direct the management of the City’s fleet, including the acquisition, maintenance and disposal of assets based on lifecycle and operational analysis; along with the City’s industry leading Green Fleet Plan and fuel management infrastructure, encompassing over 13,000 assets. FSD directly maintains and repairs 5,200 assets, manages the City’s commercial fleet safety and compliance and trains, tests and certifies 11,000 employees who are required to operate City vehicles and equipment. The City of Toronto has one of the most complex Fleets in North America, consisting of over 1,000 vehicle and equipment types and models ranging from light to heavy duty, specialized vehicles and off-road equipment.
The Director Fleet Maintenance will provide strategic leadership and direction to the Maintenance Unit within the Fleet Services Division. With an innovative and forward thinking approach the Director will develop long term business strategies and programs for the provision of efficient, effective and economical fleet management services. Through embracing and demonstrating an all hands on deck attitude, the Director will lead the Maintenance Unit through continuing business transformation efforts to ensure divisional goals, objectives and priorities align with strategic directions and Council priorities.
- Enhances and promotes Fleet Services’ vision by providing strong leadership, setting strategic direction, goals and priorities and taking a proactive approach to problem solving. Participates in the process of planning and developing long range objectives for the Division.
- Develops, designs and implements functional and innovative policies and programs that enhance the overall business performance based on long-term goals.
- Contributes to the continuous improvement of divisional performance through analysis and the development and implementation of sound management practices and procedures, provides program management staff with direction and guidance, processes and tools to increase efficiencies and improve effectiveness of the services provided by this section.
- Leads Maintenance Unit management staff through a process of planning and developing long range objectives and leading by example, provides broad leadership to management staff who are accountable for implementing the plans. Directs, through direct reports, all activities of the section, delegating management responsibility.
- Participates in complex organizational and management change initiatives, fostering a dynamic workplace that supports and is conducive to a high level of performance and continuous learning.
- Responsible for the stewardship of the long-range sustainability of fleet assets through strategic, high level planning and policy development; recommends priority needs for short and long term improvements in support of the City’s strategic goals.
- Responsible for the development and maintenance of a systematic asset management approach including condition and needs assessments, decision impact analysis, monitoring, lifecycle analysis, best practices, benchmarking, and emerging and new technologies.
- Provides leadership to direct reports, through cooperative consultation with Human Resources and Employee and Labour Relations staff, in an on-going effort to enhance Fleet Maintenance efficiencies to improve operational performance, vehicle reliability and reduced costs.
- Develops and applies continuous improvement practices to drive best value, lowest total cost of ownership and remain competitive with the private sector.
- Liaises with stakeholders such as Councilors, Municipal/Provincial/Federal government officials and regulatory bodies, private sector fleet organizations, media, public, union and staff to address and resolve conflicting demands; builds relationships, enhances partnerships and information exchange networks regarding fleet maintenance issues.
- Build strong partnerships with Fleet customers, ensuring that services, vehicles and equipment provided are satisfying the transportation and equipment needs of the users.
- Ensures protection of the environment through improved asset management practices and the reduction of emissions from all City fleet operations through the use of alternate fuel vehicles and the continual improvement of maintenance programs.
- Oversees the development and effective management of annual operating and capital budgets and ensures that the appropriate management systems and controls are in place to ensure effective spending practices.
- Ensures the reduction of the corporate cost of fleet through harmonized practices and standards, streamlined processes, implementation of data centric methodologies and information systems, inventory controls, rationalized facilities, operations and KPI’s.
- Works collaboratively and in conjunction with the Corporate Employee and Labour Relations team when providing advice on human resource matters, collective agreements and in administering discipline and Collective Agreement matters.
- Provides guidance and advice regarding Corporate and Divisional policies and procedures and legislative regulations to all levels of staff and ensures consistent and timely implementation and adherence throughout the section.
- Ensures the safety of workers and public through the development and administration of safety policies, implementing various programs and providing training. Ensures emergency measures and contingency plans are in place and current.
- Sets the overall program direction for the Fleet Maintenance unit by establishing goals, objectives and priorities that align with divisional goals, City strategic direction and Council priorities.
- Participates as a member of the Division’s Senior Management Team in advancing the mission of Fleet Services and participates as a member of both internal and industry fleet committees and organizations.
- Represents the General Manager at Standing Committee Meetings and Community Council Meetings.
- Post-secondary education in a professional discipline pertinent to the job function and extensive senior management experience relevant to the role, or an acceptable combination of relevant education and experience.
- Extensive experience in the management of a complex, multi-stakeholder Fleet Services operation, which requires delivery under demanding timeframes and conditions.
- Effective decision maker with a track record demonstrating innovation and result oriented leadership, fiscal accountability, customer service orientation, the ability to promote and foster teamwork and establish an environment which provides the capacity for staff excellence.
- Extensive experience leading and creating high-performing teams, including the development and management of union and non-union staff.
- Extensive knowledge of Reliability Centered Maintenance methodology and leading maintenance practices and strategies.
- Demonstrated ability to lead change within a complex organization, the ability to manage diverse stakeholder needs and interests and build effective relationships within a unionized environment.
- Strong executive presence with the ability to interface effectively with senior management. Demonstrated successful leadership skills to include planning, organizing, and controlling departmental activities.
- Demonstrated knowledge of the Occupational Health and Safety Act and all relevant legislation and regulations, collective agreements, employment legislation including the Employment Standards Act and Human Rights Act.
- Highly developed sense of discretion, judgment and political acumen to deal with sensitive and confidential matters.
- Excellent negotiating and conflict resolution skills.
- Excellent strategic and lateral thinking skills, in combination with strong analytical, technical skills and the ability to plan and operate as a fully accountable program leader.
- Demonstrated commitment to the highest level of ethics, values and integrity.
- A valid Ontario Class “G” Driver’s License, with the ability to obtain a City Driver’s Permit upon employment.
- Certified Automotive Fleet Manager (CAFM), Certified Public Fleet Professional (CPFP), or considerable senior level experience leading a unionized Fleet environment is a definite asset.
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.
The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto’s Accommodation Policy, a request for accommodation will be accepted as part of the City’s hiring process.
If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.
If you are an individual with a disability and you need assistance or an accommodation during the application process, please email us at email@example.com quoting the job ID #2268561 and the job classification title.
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